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Company Who are the parties involved in the whole system? Who are our processors? Who are Global Payments, Elavon and First Data? What is a Processor? What is an acquirer? What services does Straightline offer besides unbeatable rates on merchant accounts? Who do I call for support? Who pays for airline miles and other rewards? Who can qualify for accepting credit cards? Who should I trust in this very confusing industry? Who has the best rates? What are the fees involved with accepting credit cards? What is a Downgrade? What is a Virtual Terminal? What is a Terminal? What type of terminal do I need? How can I get the best possible rates while processing cards? Can I surcharge my customers who pay with a credit card? Sometimes we need to store credit card numbers, so how do we do it? What do I do to get started? Processing Who is not allowed to accept credit cards? What is a Chargeback? How do Chargebacks work? What is an Authorization Fee? What is an Assessment Fee? What is a Settlement Fee? When will my money be available in my checking account? How can I determine my True Cost? How many terminals can I use simultaneously? Securing Customer Credit Card Data What is PCI Compliancy? Where do I go for more information about PCI Compliancy? What is "Trustkeeper"? What is PCI Compliancy? What does PCI mean? Do I have to comply with PCI? What information does Visa offer about payment applications and PCI compliancy?

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