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Company
Who are the parties involved in the whole system?
Who are our processors?
Who are TSYS/TransFirst, Global Payments, Elavon and First Data?
What is a Processor?
What is an acquirer?
What services does Straightline offer besides unbeatable rates on merchant accounts?
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Who pays for airline miles and other rewards?
Who can qualify for accepting credit cards?
Who should I trust in this very confusing industry?
Who has the best rates?
What are the fees involved with accepting credit cards?
What is a Downgrade?
What is a Virtual Terminal?
What is a Terminal?
What type of terminal do I need?
How can I get the best possible rates while processing cards?
Can I surcharge my customers who pay with a credit card?
Sometimes we need to store credit card numbers, so how do we do it?
How long does it take for my deposits to become available in my checking account?
What do I do to get started?
What is the turnaround time for getting everything set up?

Processing
Who is not allowed to accept credit cards?
What is a Chargeback?
How do Chargebacks work?
What is an Authorization Fee?
What is an Assessment Fee?
What is a Settlement Fee?
When will my money be available in my checking account?
How can I determine my True Cost?
How many terminals can I use simultaneously?
Customers payments with gift cards are not processing
How can I secure my wireless connection?
Can I charge a surcharge fee for those who use credit cards?
  • Can I offer a discount for those that don/'t use a credit card?
  • Swipe Fee Settlement: “Checkout Fees” To Begin In 40 States 28 January 2013 Planning on paying for something with a MasterCard or Visa card today? You may be forking over a little more dough than you expected. That’s because new “checkout fees” may start popping up in 40 states today as the result of concessions made by the two major networks in their $7.2 billion swipe fee settlement with retailers last November. As part of the agreement, merchants who accept MasterCard or Visa payments can charge a checkout fee up to the equivalent amount they must pay to process the card payment. In most cases, that ranges between 1.4 and 4 percent, notes BankCreditNews.com. Due to different state laws, merchants will be forbidden from charging the fees in 10 states, several of which are among the leaders in population. Those states are: California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas. Charging the checkout fee is completely optional, and there’s reason to believe many merchants will opt not to do so. Retailers will have to post notices of the fee increase at the point of entry, time of purchase and on the receipt, and customer backlash is a real possibility. That being said, the ability to charge the checkout fee is one of the few victories merchants feel they achieved through the settlement, which has been roundly panned by many on the retail side of the industry. Consumers will have to take a wait-and-see approach to determine if their local merchants will take advantage of the checkout fee, and whether such businesses do will likely be contingent upon what the competition does in many areas. What do you think? If you live in a state where the fees are applicable, would you change your spending habits if faced with the fee? Would you shy away from using your card as often?

Securing Customer Credit Card Data
What is PCI Compliancy?
What does PCI mean?
Do I have to comply with PCI?
What information does Visa offer about payment applications and PCI compliancy?
How do I contact the payment card brands?
What are the consequences to my business if I do not comply with the PCI DSS?
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